You have the right to cancel your order within 30 days without needing to provide a reason.
The cancellation period extends for 30 days from the date you received the goods, or from the date a third party you appointed (not the carrier) took possession of the product.
To exercise your cancellation rights, please notify us with a clear statement of your decision.
You can inform us via email at contact@codingsamurai.in.
We will process your refund no later than 30 days after we receive the returned goods. The refund will be issued using the same payment method you used for your original order, and you will not incur any fees for the reimbursement.
Conditions for Returns
For your goods to be eligible for return, please ensure that:
- The items were purchased within the last 30 days.
- The items are in their original packaging.
Please note that the following items cannot be returned:
- Goods made to your specifications or personalized in any way.
- Perishable items or those with a limited shelf life that are not suitable for return.
- Items that cannot be returned for health or hygiene reasons if they have been unsealed after delivery.
- Goods that have become inseparably mixed with other items after delivery.
We reserve the right to refuse returns for any merchandise that does not meet the above conditions at our discretion.
Returning Goods
You are responsible for the costs and risks associated with returning items to us. Please send your returns to the following address:
We cannot be held liable for any goods damaged or lost during the return shipment. Therefore, we recommend using a traceable and insured mailing service. We are unable to issue a refund without receiving the returned goods or proof of return delivery.
Gifts
If the items were marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned product, a gift certificate will be sent to you.
If the items were not marked as a gift during purchase, or if the gift giver had the order shipped to themselves, we will issue the refund to the gift giver.
Contact Us
If you have any questions regarding our Returns and Refunds Policy, please reach out to us via email at contact@codingsamurai.in.